Global supply chains have been heavily disrupted by the COVID-19 crisis, causing significant delays in deliveries for all our regions. We know this can be frustrating and we want you to be aware of the steps we’re taking as we navigate this challenge.
- We will increase the number of notifications you’ll receive with order updates.
- Due to the impact of Covid-19 on our production, shipping, and inventory, our lead time will be extended to 1 week.
- More inventory is on order and we’re bringing in stock as quickly as possible!
While these steps won’t speed up the global supply chain, they will help us keep you informed as we navigate these challenges together. We appreciate your patience and we look forward to continuing to serve our customers and our communities.
Description of Services:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.
If we are experiencing a high volume of orders, shipping time may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 8-17 business days from the date that it is placed.
We will update the tracking number by email after the order is shipped, and you can also find the tracking number on your account.
Delivery time may vary, especially during peak periods. Please be patient.
Order Handling Time:
Handling time is the time it takes us to prepare the order from when we receive it until it gets shipped.
Handling time can take anywhere between 1-3 business days, for us to do a deep quality check, pack, secure and ship your order.
Shipping time is the time it takes for the product to leave the warehouse and reach its destination.
At this stage, we will ship from our Chinese warehouse to the United States. The arrival time depends on your location. When you are on the west coast of the US, it will take about 7-12 business days; when you are on the east coast, it will take about 10-14 business days.
7-12 business days
10-14 business days
Standard Delivery Fee:
Free shipping on all orders at this stage.
How To Track My Order:
First, you can go to the track your order page, enter your tracking number in the box, and then click the “track” button, and you will be able to check your order information. In addition, You can track your order at 17track.com with your tracking number. After we send out the order, we will send you the order information via email and you can see the tracking number on it.